Learn more about our refurbished conditions

Our Grades

Every device has been fully tested by our experts on Loop, including a 75-point quality check to validate everything is 100% functional. Works as well as a new device.

Appearance: The device will show signs of use. The casing might have some small scratches or minor dents, but these do not impact functionality. Devices may have faint marks visible on the screen when the display is lit.

Functionality: Fully operational. Battery health is at least 80%, providing reliable performance for everyday tasks. Every device is thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.

Appearance: The device will show minor signs of use. The casing may show faint micro-scratches that are hardly noticeable. The screen will be free of any major scratches, but may have some minor marks visible with the display off.

Functionality: Completely functional. Battery capacity is no less than 80%, ensuring solid performance for typical daily use. All devices are thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.

Appearance: The device will show virtually no signs of use. The casing might have extremely light micro-scratches. The screen may have some very light micro-scratches, but these will not impact daily use.

Functionality: Fully working. Battery health is at least 80%, offering dependable performance for everyday use. Every device is thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.

Appearance: Looks brand new. Both the body and screen are pristine, showing no visible use. Premium models may be lightly handled or come from open-box returns.

Functionality: Fully functional. Excellent condition with authentic OEM manufacturer batteries holding at least 90% capacity, delivering strong performance even with heavy daily use. Every component is thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.

Samsung Special Grades

Some items that we source directly from our OEM partners have some unique grades, which correspond to some incredible USPs. See below to find out more.

Appearance: The device will show signs of use. The casing might have some small scratches or minor dents, but these do not impact functionality. Devices may have faint marks visible on the screen when the display is lit.

Functionality: Fully operational. Battery health is at least 80%, providing reliable performance for everyday tasks. Every device is thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.

Appearance: Like new. The body and screen are flawless with no visible signs of wear. All exterior parts are 100% genuine Samsung components.

Functionality: 100% fully functional. Fitted with a genuine 90% capacity Samsung battery. Each device passes Samsung’s comprehensive 147-point inspection to ensure full performance across all features. Backed by a 12-month limited warranty.